To outsource recruitment for Customer Service
As you well know, a disgruntled customer needs to be handled with care and no scripts or manuals can make such a profound difference as the people actually serving your customers.
Simple really, great staff makes happy customers and your KPI’s turn green. Yet, sourcing great people is getting ever harder. Especially considering that, unfortunately, the customer service game comes with rather high staff turnover.
You’ve already tried it, we know, the staffing companies. Sure, they provide some remedy, but really: if you could employ great staff in your own regime that would help the colour scheme of your KPI’s significantly, right?
To outsource your recruitment to a true specialist therefore makes perfect sense.
With Marketpeople you’ll find:
Quality assured candidates on the back of our pre-study
Lower staff turnover as a professional recruitment process where transparency regarding the job at hand prevails at all times
Shortened lead times from vacancy to filled, as we have access to candidates like no other
Improved accuracy in each recruitment as we have all the tools to be spot on
Lower cost compared to renting staff and/or running your own recruitment department
Relief for management & HR so they can focus on your core business instead of hunting for candidates
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